Privacy Policy for FraserCo Piano Services

Effective Date: 27/04/24

FraserCo Piano Services ("we", "us", or "our") operates the www.frasercopiano.com.au (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data. We use your data to provide and improve the service. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our service to you.

Types of Data Collected:

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment details

Usage Data

We may collect information about how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This information helps us to improve our Service, understand user behavior, and monitor aggregate usage trends.

Tracking & Cookies Data

We may use cookies and similar tracking technologies included with Squarespace to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

  • FraserCo Piano Services uses the collected data for various purposes:

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent, and address technical issues

  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Your Data Protection Rights

FraserCo Piano Services aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us via ben@frasercopiano.com.au.

Compliance and Changes to This Privacy Policy

We are committed to complying with all applicable laws and regulations in Queensland, Australia, that govern the collection and use of personal data. We will notify all our contacts of any updates or changes to this privacy policy. We encourage you to periodically review this page for the latest information on our privacy practices.